Warranty

OPUS BICYCLES WARRANTY POLICY

Opus Bicycles (“Opus”) warranties each new Opus aluminum and carbon bicycle frame against defects in materials and workmanship for as long as the original purchaser owns the bicycle. Opus dual suspension carbon and aluminum frames and rigid forks are warrantied against defects in materials and workmanship for two years from the date of purchase. Paint and decals are warrantied for one year.

Opus Bicycles also warranties all original parts against defects in materials and workmanship for a period of one year from the date of purchase. Replacement of original parts may be subject to original part manufacturer’s warranty and service policy.  

This warranty is expressly limited to the repair or replacement of the defective frame, fork or part, at Opus’s discretion, and is the sole remedy provided for by the warranty or any implied warranty. The replacement or return policies are subject from time to time to modifications .If your product packaging has a written warranty policy included that differs from the warranty policy posted at www.opusbike.com, the warranty policy on our website will apply.

All Opus warranties apply to the original owner from the date of purchase and are not transferable. Claims under this warranty must be made through an authorized Opus dealer. Original proof of purchase is required. A warranty registration card or web form must have been completed and received by Opus Bicycles within 10 days of the purchase date for a warranty claim to be processed. 

To obtain warranty service, the complete bicycle must be presented to an authorized Opus dealer for inspection, together with a proof of purchase, which identifies the bicycle by serial number. Any labor, postage, insurance, or shipping costs incurred in sending your product for service are the responsibility of the owner or dealer. Opus will not be responsible for products lost or damaged in shipping.

Once received by Opus, the product will be inspected to determine if it is covered by the Opus warranty. Only Opus may determine if a product is covered by the Opus warranty. If the product is not covered under warranty, all replacement, repair, labor, and shipping costs are responsibility of the owner. Labour charges for parts changeovers are not covered by the warranty. Opus cannot return un-repairable non-warrantied products to the dealer or owner if they are unsafe to use in their un-repaired condition. 

Should a dealer or owner replace product before consulting Opus, it is at the sole discretion of the dealer or owner, and shall not be subject to reimbursement by Opus. When a product or part is exchanged, any replacement item becomes the property of the owner and the returned product becomes the property of Opus, to be disposed of as Opus chooses. 

The warranty does not cover normal wear and tear, improper assembly or follow-up maintenance, or installation of parts or accessories not originally intended or compatible with the bicycle as sold or not made or sold by Opus Bicycles. The warranty does not apply to damage or failure due to accidents, misuse, abuse, neglect or any commercial or competitive use. Modification of the frame or components shall void this warranty. 

Opus Bicycles shall not be responsible or otherwise held liable for any direct, incidental or consequential damages. Some jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply. This warranty gives the consumer specific legal rights, and those rights may vary from place to place. This warranty does not affect the statutory rights of the consumer. The English version of the warranty shall prevail.

Bicycle specifications may change without notice. See an Authorized Opus Dealer for more details.